The electronic ticketing system in Riga city has been successfully working since March 1, 2009.
Our Client is Riga public transport operator: «Rigas Satiksme», a 100% municipality owned company.
Fleet:
- Tramways (224 tramways, 9 routes);
- Trolleybuses (267 trolleybuses, 19 routes);
- Buses (432 buses, 53 routes);
- 4860 parking places
Ridership's statistics for 2013:
- Urban Buses: 67 151 142
- Trolleybuses: 47 217 521
- Tramways: 32 700 622
- Trains: 222 180
- Mini-buses: 816 120
- Total: 148 107 585
- old fashioned
- based on paper tickets
- with limited control on sales
- with no reliable statistics on passengers trips
Today Riga public transport ticketing is recognized as the most modern in all Eastern Europe.
By adding new businesses since our starts in 2009, our turnover has reached 15 million Euros in 2013. We managed to be profitable since our second year which has already allowed us to transform our transportation card into a multi-application card in Latvia.
In Riga, nearly 50% of the population have our card in their pocket. Their satisfaction level has constantly increased over the years and now reaches 88% (according to SKDS research data).
Main functionalities of e-ticket system:
- OPEN TECHNOLOGIES
This is the main trend in e-ticketing worldwide: to be open to various types of smart cards, smart tickets, contactless bank cards, mobile phones i.e. to accept the preferred payments means of the passengers. - Multimodality
Open to various means of transport: buses, trams, trolleybuses, trains, regional routes buses, microbuses, taxi, park&ride system etc... - Multi-operator
Able to manage data of various transport operators (Rigas Satiksme, Pasazieru Vilciens, Rigas Mikroautobuses) by guaranteeing the data integrity and confidentiality between various operators - Interoperable
We manage the clearing of operations between our various clients who share e-talons as their e-ticket
We made a technological revolution to be the first country on ex-soviet union territory to invest in such a modern
system... and the revolution continues!
European Business Awards 2013
SIA Rigas Karte has been awarded a Ruban d’Honneur medal as one of the Top 10 best companies in Europe in the category “The Infosys Business of the Year Award with turnover < 20 million Euros”.
Watch the CV of E-talons in Latvian and Russian!
Video CV of E-talons in Latvian language Video CV of E-talons in Russian language
