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Our Clients

RP SIA "Rīgas satiksme"

The company provides public transport services in Riga, offers various types of transport for rent, as well as operates Riga municipal parking lots

Rigas Mikroautobusu satiksme

In the sector of passenger carriages Rigas Mikroautobusu satiksme company has been successfully working successfully for more than 10 years. The company ensures public transport services of the quality level that complies with the requirements of the European Union.

Riga City Council

Riga City Council

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E-ticket system

The electronic ticketing system in Riga city has been successfully working since March 1, 2009.

Our Client is Riga public transport operator: «Rigas Satiksme», a 100% municipality owned company.

Fleet:

  • Tramways (224 tramways, 9 routes);
  • Trolleybuses (267 trolleybuses, 19 routes);
  • Buses (432 buses, 53 routes);
  • 4860 parking places

Ridership's statistics for 2013:

  • Urban Buses: 67 151 142
  • Trolleybuses: 47 217 521
  • Tramways: 32 700 622
  • Trains: 222 180
  • Mini-buses: 816 120
  • Total: 148 107 585                                                                             
When Rigas Karte was launched, the ticketing in Riga public transports was:

- old fashioned
- based on paper tickets
- with limited control on sales
- with no reliable statistics on passengers trips

Today Riga public transport ticketing is recognized as the most modern in all Eastern Europe.

By adding new businesses since our starts in 2009, our turnover has reached 15 million Euros in 2013. We managed to be profitable since our second year which has already allowed us to transform our transportation card into a multi-application card in Latvia.

In Riga, nearly 50% of the population have our card in their pocket. Their satisfaction level has constantly increased over the years and now reaches 88% (according to SKDS research data).

Main functionalities of e-ticket system:

  • OPEN TECHNOLOGIES
    This is the main trend in e-ticketing worldwide: to be open to various types of smart cards, smart tickets, contactless bank cards, mobile phones i.e. to accept the preferred payments means of the passengers.
  • Multimodality
    Open to various means of transport: buses, trams, trolleybuses, trains, regional routes buses, microbuses, taxi, park&ride system etc...
  • Multi-operator
    Able to manage data of various transport operators (Rigas Satiksme, Pasazieru Vilciens, Rigas Mikroautobuses) by guaranteeing the data integrity and confidentiality between various operators
  • Interoperable
    We manage the clearing of operations between our various clients who share e-talons as their e-ticket


We made a technological revolution to be the first country on ex-soviet union territory to invest in such a modern
system... and the revolution continues!

European Business Awards 2013

SIA Rigas Karte has been awarded a Ruban d’Honneur medal as one of the Top 10 best companies in Europe in the category “The Infosys Business of the Year Award with turnover < 20 million Euros”.

Watch the CV of E-talons in Latvian and Russian!

 

 

 

 

 

 

Video CV of E-talons in Latvian language                                       Video CV of E-talons in Russian language